Registrar Resume Examples [2 Samples & Writing Guide]

Are you a registrar looking for a new job or a chance to advance your career? Do you have some questions regarding resume writing and editing? We have something that you will find worthy if you fall into any of these categories. We are invested in helping you write the best resume and land the job you want.

Our article takes an in-depth look at the registrar position. It covers the roles, responsibilities, and job requirements, i.e., skills, education, experience, and knowledge. At the end are two resume examples and an informative resume section that should help you with your job application. We hope that you will be able to write a resume capable of capturing the hiring manager’s attention at the end of the article. Let’s find out more!

Registrar Job Description

Registrars serve as administrators in hospitals and school settings, managing student/ patient information records, including admissions, results, and financial accounts. These professionals update and maintain any details required for the smooth running of the institution. Other roles include overseeing student admission and graduation for school registrars and overseeing the admission and discharge of patients for hospital registrars.

These professionals need excellent record-keeping, data entry, database administration, and report generation skills to succeed in this role. Having a background in patient/student administration is also a plus. Lastly, every register should strive to extend excellent service to clients.

Registrar Roles and Responsibilities

  • Ensuring that patient/ student records are well organized and maintained
  • Regularly updating records to reflect any new information
  • Overseeing student admission and graduation for university registrars and overseeing the admission and discharge of patients for hospital registrars
  • Performing different clerical/ administrative tasks, e.g., printing and filing, for the smooth running of the office
  • Participating and offering recommendations in different service initiatives and committees
  • Maintaining high levels of confidentiality when handling information and reports
  • Training staff members on the proper application of record-keeping software
  • Entering, processing, and managing data obtained from different sources
  • Keying in detailed data and information into computer systems
  • Managing the daily operations of the registrar’s office
  • Participating in the development and implementation of policies and procedures touching on admissions, records, schedules, residency, and discharge/ graduation requirements
  • Developing and publishing major documentation such as catalogs and schedules
  • Attending conferences and workshops for professional development purposes
  • Maintaining and upgrading information structures such as online databases, records archives, and information systems
  • Monitoring and evaluating the effectiveness of different programs
  • Collaborating with other departments to ensure that records are complete and updated
  • Collecting and maintaining current contact information of students/ patients, department members, or other members of the community.
  • Performing other job-related tasks as requested.

Registrar Required Knowledge and Skills

  • Working knowledge of MS Office programs, e.g., Microsoft Office, Excel, Word, Access
  • Ability to multitask
  • Excellent organization skills
  • Ability to thrive under pressure
  • Excellent verbal and written communication skills
  • Strong computer literacy
  • Excellent IT skills
  • Good interpersonal skills
  • Ability to maintain a professional appearance at all times
  • Familiarity with databases
  • Ability to generate reports and prepare presentations
  • Ability to operate filing systems
  • Excellent data management skills
  • Spreadsheet management skills
  • Excellent customer service skills
  • Ability to solve/ manage conflicts
  • Excellent scheduling skills
  • Multi-line phone system operation skills
  • Excellent collaboration skills
  • High levels of flexibility
  • Attention to details
  • Ability to work in team settings
  • High levels of dependability
  • Ability to interpret policies and procedures
  • Strong budget preparation and fiscal management skills
  • Knowledge of HIPAA guidelines (for hospital registrars)
  • Ability to offer technical advice and information
  • Excellent employee development and performance assessment skills
  • Knowledge of admission and residency requirements
  • Ability to supervise and train junior employees

Registrar Education and Experience

  • Proven customer service experience
  • Previous experience working as a registrar, office administrator, or in a similar role
  • Experience using record management software  
  • Experience working under pressure
  • Proven experience in database construction and maintenance
  • In-depth book-keeping experience

Registrar Salary

According to Glassdoor, registrars make an average of $44,000 annually. However, this value varies from place to place depending on the organization’s compensation rates and experience levels. Some registrars are paid hourly, most earning $20- $30 an hour.

Registrar CV Example 1

James Rogan

Physical address: 70 Brook Avenue, Wilmington, CA 98706

E-mail address: roganjames18@gmail.com

Phone number: (920) 789- 6054

Personal Profile

Certified university registrar with 12+ years of experience in general office administration and record maintenance. Administrative professional with extensive experience managing complex records systems, ready to work with and train the registrar’s office staff for improved record keeping and maintenance. Excellent communicator with working knowledge of database creation and management strategies.

Work Experience

07/2019- 10/2022, Registrar, Pomona College, Claremont, CA

  • Supervised the registration of 5000+ incoming students annually; collaborating with the academics department to help them settle comfortably
  • Acted as the first point of contact for 20 registrar’s office staff members, incoming students, and parents
  • Managed the registrar’s office e-mail system, helping in the timely response of  correspondences
  • Managed 20+ registrar office projects; ensuring their timely and on-budget delivery
  • Used the data in the student information system to create, update and enforce relevant policies and procedures
  • Organized and led training and development sessions for 100+ staff members for performance improvement
  • Maintained daily communication with students, answering 100+ queries on academic and financial issues and giving them a positive experience
  • Counseled 15+ students daily on class schedules, career options, general performance, and exam preparation

04/2016- 06/2019, Assistant Registrar, University of California, Santa Barbara, CA

  • Prepared student documents and transcripts in a timely fashion for tertiary education programs and licensure applications
  • Successfully planned and executed the institution’s quarterly registration cycle in collaboration with the registrar, academic support coordinator, and scheduling coordinator
  • Responded to all e-mails within 8 hours; answering 100+ students and faculty staff members’ queries daily
  • Monitored and enforced compliance with all university policies and by-laws in the performance of duties
  • Supervised study plans and managed PACE evaluations to ensure compliance with all degree requirements and university regulations

02/2013- 03/2016, Executive Assistant, Vice Chancellor’s Office, University of California, CA

  • Acted as the first point of contact between the student body and the university’s vice chancellor
  • Managed the vice chancellor’s calendar and set up 6+ meetings monthly
  • Oversaw the performance of 7 clerical staff; motivating them to be at their best and meet their monthly and quarterly targets
  • Received 100+ phone calls daily and took messages or redirected them to the correct recipients
  • Participated in the managing of the office’s $300,000 annual budget; tracking expenditures and generating monthly reports

Education

  • 03/2008- 11/2012, Bachelor of Science in Education Administration, University of California, Irvine, CA
  • 02/2005- 08/2007, High School Diploma, San Diego Senior High School, San Diego, CA

Skills

  • Languages
  • English
  • Italian
  • Spanish

Hard Skills

  • Data entry
  • Record keeping
  • Statistical analysis
  • Database Administration
  • Microsoft Office Suite
  • Filing
  • Information Technology
  • Scheduling
  • File management
  • Student Registration
  • Multi-line phone system management
  • Enrollment
  • Spreadsheet management

Soft Skills

  • Supervision
  • Customer service
  • Collaboration
  • Dependability
  • Ability to work well under pressure
  • Organization
  • Verbal and written communication
  • Flexibility
  • Attention to details
  • Problem-solving
  • Teamwork

Certifications

  • 08/2016, Professional Administrative Certificate of Excellence (PACE), The American Society of Administrative Professionals
  • 05/2014, Certified Administrative Professional (CAP) Certification, The International Association of Administrative Professionals (IAAP)

Registrar CV Example 2

Monica Lawrence

Physical address: 7 Pennington Avenue, Spring Valley, 91356

E-mail address: lawrencemobnica15@gmail.com

Phone number: (613) 890- 5430

Personal Profile

Certified medical administrative assistant with 10+ years of experience working in the hospital environment. Avid team player with excellent collaboration skills, ready to work with other hospital’s administrative staff to offer excellent customer service to patients. Hospital registrar with exceptional communication and problem-solving skills able to independently and accurately solve administrative issues.

Work Experience

09/2019- 10/2022, Patient Registrar, Good Life Hospitals, Miami, Florida

  • Collaborated with five doctors and 10+ nurses to offer excellent patient care and process daily
  • Professionally welcomed and received 60+ patients daily; scheduling appointments and directing them to the correct departments
  • Maintained high levels of confidentiality when dealing with patients’ records by observing all HIPAA laws and guidelines
  • Made 20+ calls daily to remind patients about their appointments; adding to the company’s overall customer satisfaction
  • Ensured prompt approval for all the necessary services required by patients; contributing to their overall well-being
  • Trained 10+ new hires on administrative procedures, record-keeping, and general office maintenance; increasing their overall productivity and performance
  • Named the best administrative staff of the year in 2020 for excellent customer service and record maintenance

06/2016- 08/2019, Medical Office Manager, Avenue Group of Hospitals, San Diego, California

  • Supervised ten office staff daily, including cashiers and secretaries; helping them meet their daily productivity and performance goals
  • Worked closely with 15 doctors and nurses to identify and fix potential office problems
  • Arranged weekly, monthly, and quarterly cleaning and emergency maintenance services to keep the office in perfect condition
  • Ensured 100% compliance with all industry, local, state, and federal laws in the performance of duties
  • Recruited, hired, and trained 12 junior administrative staff on office procedures
  • Managed the medical office’s $450,000+ annual budget; working closely with the financial officer to track and record expenditures
  • Established and maintained excellent working relationships with ten vendors and three insurance companies
  • Reconciled and recorded payments for 100+ self-pay patients monthly
  • Ensured adequate medical service provision by liaising with the medical director for proper evaluation of processes and systems

02/2013- 05/2016, Medical Office Assistant, Get Well Hospitals, San Diego, CA

  • Collected accurate information and contact details of 50+ patients daily; ensuring that the hospital’s database was detailed and updated
  • Reviewed and fulfilled 100+ medical records request daily; making proper follow-ups when needed
  • Recommended and implemented a new medical filing system; increasing medical records retrieval efficiency by 30%
  • Booked 50+ daily appointments for doctors, nurses, and two other healthcare facilitators
  • Ensured that all e-mails were responded to within 24 hours for increased customer satisfaction
  • Built and maintained excellent relationships with 15+ vendors and contractors for prompt procurement of medical items
  • Helped clients pay for services by guiding them through making credit card payments and helping them sort out billing issues
  • Helped the 10-member finance team process insurance claims through insurance coverage verification and general assistance
  • Adhered to all HIPAA guidelines; protecting the security and confidentiality of all medical records
  • Answered 70+ incoming calls from patients regarding queries and appointment scheduling with the utmost professionalism
  • Named the best administrative employee in 2015 for excellent customer service and performance
  • Used eClinicalWorks software to manage patient care activities

Education

  • 03/2007- 09/2011, Bachelor of Science in Healthcare Administration, George Mason University, Fairfax, Virginia
  • 03/2004- 06/2006, High School Diploma, San Jose College Preparatory School, San Jose California

Skills

  • Languages
  • French
  • English
  • Spanish

Hard skills

  • Microsoft Office Suite
  • Scheduling
  • Documentation
  • Policy Interpretation
  • Spreadsheet management
  • Statistical analysis
  • Filing
  • Data management
  • Patient Registration
  • Emergency Response
  • Database Administration
  • Enrollment
  • Report writing and generation
  • Phone call management

Soft Skills

  • Customer service
  • Supervision
  • Teamwork
  • Interpersonal
  • Organization
  • Ability to work under pressure
  • Attention to details
  • Flexibility
  • Verbal and written communication
  • Problem-solving
  • Dependability
  • Collaboration

Certifications

  • 06/2017, Certified Medical Office Manager Certification, Practice Management Institute
  • 05/2014, Certified Medical Administrative Assistant (CMAA), National Healthcareer Association

Registrar Resume Frequently Asked Questions (FAQs)

1. Which Technical Skills Should I Include in My Resume?

Technical skills are specialized knowledge and expertise that define how good an employee is. They are often included in the job posting and form part of the job requirements. To thrive as a registrar, here are some of the technical skills you need: excellent data-entry skills, ability to keep and maintain records, Information Technology skills, Microsoft Office Suite, file management, database update and administration, policy interpretation, multi-line phone systems operation/ management, spreadsheet creation and management, understanding of HIPAA regulations and statistical analysis.

Additional technical skills include computer literacy, excellent data management skills, documentation, scheduling, filing and file management, enrollment, emergency response, report writing, administrative skills, and student/ patient registration. Ensure that you include some of these skills in your work experience section for a stronger resume.

2. Which Soft Skills Should I Include in My Resume?

Every job requires certain character traits and interpersonal skills, often known as soft skills. They dictate how well you relate with others and your overall output. Here are some soft skills that registrars need: excellent customer service, ability to work under pressure, ability to multitask, excellent organization skills, dependability, attention to detail, excellent problem-solving skills, interpersonal skills, verbal and written communication, and excellent supervision skills.

It would be best to also include the following in your resume: the ability to work independently and in team settings, detail orientation, conflict management, time management, active listening, critical thinking, and high levels of patience. Just like with the former skills, include a few soft skills in your work experience section to show the interviewer that you can easily apply them in your work.

3. Which Keywords Should I Include in My Resume?

Your resume should have the right words and phrases to describe the job requirements perfectly. These can be the skills, abilities, values, or expertise the hiring department wants in their employees. Here are some of the best keywords for a registrar resume: accuracy, filing systems, database, documentation, data entry, medical records, compliance, MS Office, Excel, phone management, HIPAA, medical technology, clinic, surgery, innovation, outpatient, medical/ school records, scheduling, administration, and database administration.

Additional keywords from most of the resumes we’ve seen include: clerical, collaboration, customer service, detail orientation, multitasking, statistics, reports, analysis, emergency, IT, policy, interpretation, registrar systems, and data management. For the best results, please ensure that these words and phrases are evenly spread on your resume.

4. Which Certifications Should I Pursue and Include in My Career?

Here are some of the best registrar certifications you can include in your resume:

  • Microsoft Office Specialist Certification- As administrators, registrars regularly use Microsoft Office Suite programs in their daily undertakings. You get to choose the programs you wish to choose the program you wish to certify and take an online or in-person exam. You will get a certificate for every program you choose upon passing.
  • Fundamental Payroll Certification– This American Payroll Association certification is available to APA members and non-members. It tests the accounting skills needed in financial administration, and exams are available in the fall or spring.   
  • Certified Administrative Professional (CAP) Certification- This credential is available to registrars who are part of the organization’s administrative team. You will sit a CAP exam, which is accredited by the National Commission for Certifying Agencies.

Hospital registrars also have specific certifications such as:

  • Certified Medical Administrative Assistant- This National Healthcareer certification is offered to professionals who can support the smooth running of clinics or hospitals by performing routine clinical and administrative tasks. It requires two years of experience and must be renewed every two years
  • Certified Medical Office Manager- This Practice Management Institute’s certification targets medical record-keeping, risk management, facility management, financial management, personnel management, and time management.

Note that some of these certifications require periodic renewal, which you must observe.

5. How Can I Write a Perfect Registrar Resume?

It’s essential to review the job description before preparing your resume to find out the employer’s needs. The next step is to choose the best format for your resume, which in this case, should be reverse chronological. Remember to include your name, contact details, a professional summary, and certifications too.

Your resume should also be divided into critical sections, i.e., education, experience, and skills, and other minor sections, such as certifications and volunteer experience. After writing your resume, proofread it and correct any typing or grammatical errors.