Health care facilities, hospitals, and clinics have registered nurses, and other healthcare professionals mandated to promote and restore patients’ health. However, healthcare management is a tall order that requires proper coordination and planning, which calls for different departmental managers. The nursing manager, our main focus in this article, manages the nursing staff and patient care area. They are often charged with daily management and strategic planning in their respective departments.
This position is worth considering if you have a good level of experience as a registered nurse. We will help you in your future career progression by furnishing you with enough information about the role, i.e., the responsibilities and requirements, and two resume examples that should act as guidelines. We hope that this article will answer some of the questions you have about the nurse manager position in the end. Let’s get to it!
Nurse Manager Job Description
As the name implies, a nursing manager manages the nursing staff and specific departments in hospitals, health institutions, and medical facilities. Their primary roles include overseeing the day-to-day management of the patient care area, coming up with long-term nursing plans for the facility, and participating in the promotion and restoration of the health of patients. Owing to the aforementioned roles, they should be ready to collaborate with different hospital staff members, including physicians and specialists.
These professionals must have experience working in healthcare settings as registered nurses and interacting with patients. They also require a bachelor’s degree in nursing, and for major positions, a Masters’s degree in healthcare administration.
Nurse Manager Roles and Responsibilities
- Overseeing the day-to-day management of the patient care area in collaboration with relevant staff members
- Participating in the long-term planning of activities in the patient care area
- Offering psychological and physical support to patients and families
- Working closely with physicians and other healthcare professionals toward the restoration of patients’ health
- Writing and regularly updating policies and procedures to maintain nursing guidelines
- Participating in the recruitment and hiring of nursing staff
- Improving nursing and healthcare facilities by adopting and implementing quality nursing practices
- Offering required information to patients and healthcare staff through the detailed answering of questions and requests
- Offering coaching, counseling, and mentorship sessions to improve the performance of nursing staff
- Managing nursing staff and handling disciplinary issues
- Managing all aspects of nursing operations through the initiation, coordination, and enforcement of programs
- Building relationships with patients and other stakeholders to identify their service requirements
- Offering regular reports to management
- Creating a welcoming and caring environment by ensuring that patients and family members receive emotional, psychological, and spiritual support
- Regularly communicating with staff members and departmental heads
- Ensuring that the organization’s nursing staff meets the set departmental goals and objectives
- Collaborating with other healthcare professionals to improve the quality and efficiency of healthcare in the organization
- Coming up with effective work schedules for nurses
- Ensuring that healthcare facilities comply with needed laws and regulations
Nurse Manager Required Knowledge and Skills
- In-depth knowledge and understanding of nursing procedures and techniques
- Knowledge of management principles and techniques
- Familiarity with the healthcare environment
- Excellent analytical skills
- Outstanding problem-solving skills
- Ability to multitask
- Excellent Mathematical skills
- Ability to meet deadlines without compromising on quality
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Strong time management skills
- Mentoring skills
- Excellent decision-making skills
- High levels of professionalism
- Ability to maintain high levels of confidentiality
- Ability to work in team settings
- Excellent leadership skills
- Ability to think strategically
- Ability to maintain high levels of integrity
Nurse Manager Education and Experience
- Bachelor of Science degree in Nursing
- Masters in Nursing, Healthcare, or Business for future roles
- Clinical experience
- Relevant certifications required for effective nurse management
- National Council Licensure Examination pass
- Proven experience working as a nurse Manager or in a relevant position
- Proven experience in health care, working as a registered nurse
- Experience working with patients and other healthcare professionals
- Valid registered nurse certificate
Nurse Manager Salary
Nursing is a lucrative field, going by the reported salaries of nursing professionals. Glassdoor estimates that the average pay for nurse managers is around $107,000, which are base and additional payments of roughly $86,000 and $21,000. Other companies such as AmeriHealth Caritas and Sutter Health pay their nursing managers $125,000+ and $116,000 annually.
Nurse Manager CV Example 1
Physical address: 75 Grover Blvd Hartwell, Georgia, 35678
Email address: firstname.lastname@example.org
Phone number: (454) 789-6546
Certified nurse manager with 9+ years of experience providing personalized care to patients and managing 50+ nursing staff. Registered nurse with excellent collaboration and communication skills ready to team up with healthcare practitioners for outstanding care provision. A self-motivated nursing expert with an in-depth understanding and working knowledge of nursing techniques and procedures
05/2019- 07/2022, Clinical Nurse Manager, Quality Healthcare Solutions, Richmond, Virginia
- Ensured excellent communication and high levels of customer satisfaction by working closely with the interdisciplinary team
- Met 100% of key metrics by collaborating with five physicians and case management teams
- Created effective work schedules for 25+ nurses and junior healthcare professionals
- Ensured that the facility remained 100% compliant with state, federal and industry regulations
- Participated in the recruitment and training of 15+ nurses, ensuring that the workplace had a competent team of nurses
- Actively and directly supervised 30+ employees assigned to the unit to ensure quality patient health care
- Spent 3 hours a day offering occupational therapy to select patients to aid in their recovery
- Ensured the smooth functioning of the healthcare facility 24 hours a day by applying relevant knowledge, excellent judgment and extensive managerial skills.
- Served as a liaison for three hospital departments, i.e., inpatient, outpatient and pediatrics
- Employed several unit-based initiatives that improved customer relations from 80% to 98%, the highest rate ever recorded by the facility
- Successfully created and implemented a GI Psychology program in collaboration with the nursing staff
04/2016- 05/2019, Registered Nurse, Hostech Nursing Facility, San Diego, CA
- Maintained 100% accurate and complete healthcare records by implementing a new filing system
- Spent 2+ hours daily administering medication to patients according to physician’s directives
- Closely monitored patients with the help of 6 junior nurses, successfully noting down and reporting on their side effects and reactions
- Observed patient conditions and responses and successfully modified health treatment plans for 1000+ patients annually
- Liaised with 10+ physicians to maintain excellent healthcare standards for the facility’s patients
- Attended and completed the End-of-life Nursing Education Consortium (ELNEC) training to improve palliative care for patients
- Secured 100+ new patients through referrals by ensuring that the healthcare facility’s staff offered exceptional patient care at all times
- Enhanced the quality of life of patients and helped promote a positive attitude among them through regular interactions and instructions on their treatments and care plans
- Collaborated with 5+ specialists, including dieticians, occupational therapists and general practitioners, to enhance the level of care extended to patients
- Regularly directed physicians to schedule an average of 5+ weekly therapy sessions as necessary
- Attended and completed training in Microsoft Office Suite and Stat tools which benefitted the organization
- Mentored four junior healthcare employees, ensuring the provision of quality comprehensive health care and consultation to patients
- Administered sterile procedures to 100+ patients
- Maintained 99% accurate patient records obtained from tests and physicians’ reports
04/2016- 03/2019, Junior Registered Nurse, Get-well Healthcare Facility, Atlanta, GA
- Observed and recorded the behavior of 50+ patients weekly
- Successfully consulted with five physicians and the nursing manager on the best treatment plans for the client base
- Researched and recommended 10+ successful ways of improving healthcare processes and general patient outcomes
- Supervised and worked closely with five nurse assistants, helping them succeed in their roles and contribute to the overall success is the facility
- Received the Quality Healthcare Nursing Award in 2015, earning me a place in the hospital’s hall of fame
- Closely collaborated with the HR department to ensure nursing staff adequacy for 100% productivity
- Mentored 15+ junior nurses, familiarizing them with their duties, responsibilities and general healthcare best practices
- Participated in the $500,0000+ annual budget development of the healthcare facility
- Generated 100% accurate monthly reports to be forwarded to the hospital’s directors
- Created and implemented a new nursing care delivery system, boosting the overall facility’s operational effectiveness by 25%
- 05/2015- 11/2017, Masters of Business Administration in Healthcare Management, Georgia State University, Atlanta, GA
- 01/2008- 03/2012, Bachelor of Science in Nursing, University of Georgia, Athens, GA
- 03/2005- 06/2007, High School Diploma, St Austin’s Senior High School, Augusta, Georgia
- Data entry
- Data retrieval
- Information analysis
- First Aid
- Equipment maintenance
- Electronic Health Records
- Computer literacy
- Time management
- Critical thinking
- 05/2016, Nurse Executive Certification
- 04/2016, Certified in Executive Nursing Practice Certification
Nurse Manager CV Example 2
Physical address: 2850 Deer Run Dr. Hiawassee, GA, 37890
Email address: email@example.com
Phone number: (654) 890-7546
Senior registered nurse with 10+ years of experience working in public and private healthcare facilities and hospitals. A certified nurse manager with extensive knowledge of management principles and techniques. Excellent team worker ready to collaborate with nurses and healthcare practitioners to offer high standards of care and patient support.
04/2019- 08/2022, Nurse Manager, Avenue Group of Hospitals, Savannah Georgia
- Ensured 100% compliance with state, federal, and industry rules as well as healthcare best practices
- Offered outstanding assessment, disease management, education and monitoring for 200+ patients monthly
- Managed and supervised 30+ healthcare professionals, ensuring that they were contributing to quality healthcare
- Trained five new employees yearly, giving the healthcare facility an able team of healthcare professionals
- Coordinated and ensured skilled care delivery for 2000+ patients yearly
- Successfully ensured adequate staffing coverage by devising and implementing changes to the scheduling process
- Reorganized and redeveloped job requirements for five nursing supervisors for easier support and mentoring
- Manages the review process of 30+ employees, ensuring 100% compliance with state and federal laws
02/2016- 03/2019, Assistant Nurse Manager, Boroughs Healthcare Facility, San Diego, California
- Assisted the nurse manager in ensuring excellent healthcare and disease management for 1800+ patients annually
- Responsible for the 24/7 operation of the 200-bed on-patient unit
- Successfully retained 100% of the nursing staff in my first year of service through effective management
- Named the best management professional of the year in 2018
- Mentored six junior nurses, achieving a 205 increase in their performance in the first quarter
06/2012- 02/2016, Registered Nurse, Atlanta Healthcare Inc, Georgia Healthcare Inc.
- Successfully counseled and trained 50+ patients and their families on care and treatment plans
- Administered medication and monitored 1500+ patients yearly
- Collaborated with 10+ registered nurses and found ways of improving the healthcare processes and patient outcomes in the facility
- Decided on the best treatment plans for patients by regularly consulting with 7+ supervisors and physicians
- Took an advanced data entry course in 2013 to help with patient health record management
- Read and interpret patient information and records with utmost clarity
- 04/2014- 06/2016, Masters of Healthcare Administration, University of Michigan, Ann Arbor, Michigan
- 03/2008- 06/2012, Bachelor of Science in Nursing, University of Michigan, Ann Arbor, Michigan
- 04/2005- 09/2007, High School Diploma, Brave Girls Senior High School, Savannah, Georgia
- First Aid
- Technical problem solving
- Patient monitoring
- Occupational therapy
- Electronic Health Records
- Equipment maintenance
- Data entry
- Data retrieval
- Information analysis
- 05/2020, Certified Nurse Manager and Leader
- 04/2018, Certified in Executive Nursing Practice Certification
Nurse Manager Resume Frequently Asked Questions (FAQs)
1. Which Keywords Should I Prioritize When Writing My Resume?
We have repeatedly mentioned the importance of using the right keywords in your resume. They enrichen your resume and optimize it for applicant tracking systems, thus drawing the hiring manager’s attention. These are generally role-specific skills, terms, and tools. Make a point to use the following when writing your CV: patient care, clinic, facilitation, patient care area, managed care, hospital, case management, acute care, collaboration, registered nurse, interventional, BSN, basic life support, triage, utilization management, hospital discharges, counseling, psychological support, patient monitoring, staff management, home healthcare, inpatient, documentation, and pediatrics.
Additional keywords worth using include scheduling, surgery, medical-surgical nursing, treatment planning, and primary care. However, take care not to overuse these keywords as that may result in keyword stuffing.
2. What are Some of the Technical Skills Worth Including in the Resume?
There are lots of role-specific skills needed to succeed, first as a registered nurse and later as a nurse manager. Given their importance, ensure that you mention any or most of the following in your technical skills section: High levels of computer literacy, ability to analyze information, technical problem-solving ability, excellent data input, and retrieval skills, ability to properly use and maintain equipment, documentation skills, cardiopulmonary resuscitation skills, solid first aid skills, excellent filing skills and an in-depth understanding of medical jargon and terminologies.
Also, mention some of the nursing technologies you are conversant with in your skill section, such as electronic health records, drug retrieval systems, monitoring systems, and drug delivery systems. Other technologies currently being adopted by healthcare facilities that you can also list are patient lifting technology, real-time locating systems, and smart alarms. Ensure that you mention as many technical skills as possible at the end of the day.
3. What Certifications Should I Pursue in My Career to Qualify for a Nursing Manager Role?
On top of being a registered nurse, you need a few certifications in your role. These normally target specific areas such as patient care or staff management, giving you a significant advantage over other applicants. Here are some of the most common:
- Nurse Executive Certification by the American Nurses Credentialing Centre proves that a registered nurse can manage a unit and has all the required skills and knowledge
- Certified in Executive Nursing Practice Certification by the American Organization of Nurse Executives, which covers areas such as communication and relationship building, professionalism, business skills, leadership, and general healthcare environment knowledge
- Informatics Nursing Certification, which proves knowledgeability in nursing information. It requires at least two years of experience working as a nurse.
- Nurse Executive, Advanced Certification, which requires a Master’s degree and at least two years of administrative work experience.
- Certified Nurse Manager and Leader (CNML), is only given to nursing managers who have completed a certain number of hours. It focuses on financial management, performance improvement, technology, and strategic management.
4. Which Experiences Should I Include in My Resume?
Managing an entire nursing staff or patient care area requires specific experiences. First, you should have at least five years of experience as a registered nurse, working in a health care environment and interacting with patients. This will give you useful insights into the daily operations of healthcare facilities and help you understand areas that need to be prioritized. Most employers also require a few years of experience in nursing administration, with the number differing from one to another.
Additional experience(s) include experience using and maintaining different medical equipment, experience working with a diverse team, experience offering occupational therapy, etc.
5. How Can I Become a Nurse Manager?
You first have to obtain the right educational qualification in your journey to becoming a nursing administrator and, in this case, a nurse manager. This is usually a Bachelor’s or higher degree in nursing. Step 2 is to get a nursing license and become a registered nurse, which shouldn’t be a problem once you have the right academic qualification. Step 3 is to focus on gaining bedside experience of not less than five years, as most healthcare facilities stipulate. Lastly, he the right certifications or advance your education and apply for a nursing manager role.