Buildings, business premises, and structures must be routinely maintained to stay in perfect condition, which explains why facilities have maintenance teams. For this article, we will look at maintenance workers- members of maintenance teams tasked with performing general maintenance and repairs of facility structures, equipment, and systems. Typical tasks include painting, plumbing, repair, upkeep, and maintenance of heating and ventilation systems.
What do you need to be or succeed as a maintenance worker? Simple. This job demands a range of technical and soft skills as well as extensive experience in maintenance work. Our article will help you understand all the roles, responsibilities, and job qualifications associated with this role. We would also like to help you land the best maintenance jobs in the market; therefore, we have included two resume examples to help you with your upcoming job application. Remember to check our FAQs section to learn more about your resume needs. Let’s get started!
Maintenance Worker Job Description
Maintenance workers are part of maintenance teams. Their primary jobs include inspecting structures and equipment, performing basic repairs, reporting to the facility/ primary manager, and organizing for/performing preventative maintenance depending on the situation. They also offer oversight during professional/ technical repairs.
To succeed in this role, every maintenance worker needs solid experience in maintenance and basic knowledge of plumbing, electrical, heating, ventilation, and air conditioning systems. Other skills include excellent verbal and written communication, strong interpersonal skills, the ability to read and interpret technical repair and maintenance manuals, and excellent supervisory skills.
Additionally, maintenance workers must have the proper physical stamina and agility, given that this is a highly engaging job that may call for several hours of standing or even climbing surfaces.
Maintenance Worker Roles and Responsibilities
- Performing different routine maintenance activities around buildings and establishments, e.g., fixing damages to structures such as walls
- Staying attentive and focused on spotting and fixing potential safety hazards capable of causing accidents
- Working with technicians to maintain the establishment’s heating, ventilation, and air conditioning systems for proper climate control
- Performing scheduled/ routine inspections of establishments and equipment
- Performing basic repairs independently or in liaison with technicians
- Scheduling machines and equipment repairs to prevent any inconveniences
- Identifying mechanical issues and either correcting them independently or in collaboration with technicians
- Performing oversight duties during professional/technical repairs
- Ensuring that control panels are working effectively
- Regularly reporting to the facility maintenance/ property manager for issues that require professional attention
- Installing different appliances and equipment within the facility
- Regularly performing cleaning activities on premises such as mopping
- Attentively inspecting equipment and systems and performing troubleshooting activities
- Working closely with other workers and professionals during renovations
Maintenance Worker Required Knowledge and Skills
- Basic knowledge of plumbing, electrical, heating, ventilation and air conditioning systems
- Excellent attention to detail to avoid overlooking potential hazards
- Electrical wiring skills and capabilities
- Ability to operate different power tools
- Ability to follow instructions and repair manuals to the latter
- Excellent physical agility and stamina
- Excellent time management skills
- Ability to work well under pressure
- Ability to use different tools correctly, e.g., drills, saws, wrenches and hoists
- Ability to take apart and reassemble different machines and equipment
- Equipment maintenance skills
- Excellent organizational skills
- Solid follow-up skills
- Ability to maintain a professional attitude when working
- Strong verbal and written communication skills
- Excellent interpersonal skills
- Ability to stay focused during independent work
- High degrees of flexibility
Maintenance Worker Education and Experience
- A High School Diploma or a General Education Degree (GED)
- A related associate or Bachelor’s degree from a technical college/ accredited institution
- Successful completion of an apprenticeship/ internship program (primarily for entry-level jobs)
- Proven maintenance experience/ proven experience performing maintenance duties in similar settings
- Experience using tools such as wrenches and drills
- Experience working in team settings
- Extensive routine maintenance performance experience
- Experience using electronic testing devices
- Experience using precision measuring instruments
- Extensive experience using both hand and electrical tools
Maintenance Worker Salary
According to Glassdoor, maintenance workers make $49,000+ a year, being a base pay of roughly $33,000 and additional pay amounting to $16,000 or thereabout. However, skilled maintenance workers such as maintenance technicians make $60,000 a year, which is quite lucrative.
Maintenance Worker CV Example 1
Physical address: 12 Cottonwood Ave NE Cedar Springs, Michigan, 45667
Email address: firstname.lastname@example.org
Phone number: (789) 678- 5443
A certified and highly qualified maintenance worker with 10+ years of electrical installation and general building maintenance experience. Diligent and motivated team worker with basic knowledge of plumbing, electrical, heating, ventilation, and air conditioning systems. Maintenance expert with working knowledge of different tools and equipment ready to perform preventative and continuous maintenance of premises.
07/2019- 09/2022, Senior Facility Maintenance Worker, Lavender Apartments, Tampa, Florida
- Worked closely with 15+ workers and professionals for the successful renovation of the apartment complex
- Supervised minor fixes twice a week, ensuring that tenants were comfortable and secure in their stay
- Ensured proper climate control in the apartment complex by maintaining the heating, ventilation and air conditioning systems
- Reduced the risk of future problem occurrence by 30% by applying preventative measures in close collaboration with senior maintenance technicians
- Responded to and fixed 10+ employee complaints monthly, ensuring a comfortable stay
- Actively organized and maintained contractor schedules during technical repair projects
- Decreased accidents by 50% through a thorough and detailed performance of routine preventative maintenance
- Regularly diagnosed machine malfunctions using electrical testing devices, reducing accidents by 70%
- Supervised 20+ contractors for outsourced maintenance projects, providing accurate reports to the facility manager
- Ensured that all facility maintenance needs were responded to within 48 hours, increasing tenant satisfaction rate by 35%
- Actively supervised inspections, adjustments and work order repairs with a 95% satisfaction rate
- Applied working knowledge of electrical systems, robotics, and welding to successfully perform standard and emergency repairs
05/2016- 07/2019, General Maintenance Worker, Luxury Suites, Grand Rapids, Michigan
- Performed general maintenance work twice a week in compliance with the assigned regular schedule
- Cleaned and maintained 5 common rooms, allowing tenants to enjoy a clean and habitable environment
- Operated and maintained 10+ equipment, including vacuum cleaners, carpet sprayers, and carpet extractors
- Diagnosed and fixed machine malfunctions through regular inspection, operation and testing of the apartment’s suite machinery and equipment
- Ensured that all maintenance and general repair requests were responded to within 36 hours, assuring tenants of a comfortable stay
- Promoted to a general maintenance supervisor after 16 months of diligent work
08/11- 11/15, Custodian, Brown Group of Schools, Transverse City, Michigan
- Swept and mopped floors twice a day, maintaining high levels of cleanliness and hygiene
- Organized the washing and sanitization of 25 toilets, showers and sinks, ensuring that students had a comfortable stay in school
- Regularly reported significant damages to the 10-member management team and later supervised repairs
- Locked doors, closed windows, and set up entry and exit alarms for the 250-member hostel
- Regularly performed minor maintenance and repairs, ensuring a safe and comfortable stay for 250 students
- 03/2008- 05/2010, Associate Degree in Building Construction Technology, Washtenaw Community College, Michigan
- 03/2005- 05/2007, High School Diploma, Kalamazoo Senior High School, Kalamazoo, Michigan
- Inventory management
- General maintenance and repair
- Equipment assembly and reassembly
- Follow up
- General equipment maintenance
- Verbal and written communication
- Critical thinking
- Time management
- Ability to work well under pressure
- Conflict management
- 05/2015, Air Conditioning and Heat Pump Professional Certification
- 08/2013, OSHA Safety Certification
Maintenance Worker CV Example 2
Physical address: 115 Adams Street, Sutton’s Bay, Michigan, 43267
Email address: email@example.com
Phone number: (237) 678- 8906
Professional maintenance and repair worker with 10+ years of experience in systems installation and general maintenance. Certified HVAC systems specialists with excellent teamworking and equipment maintenance skills ready to lead and participate in maintenance activities and projects within the organization. A qualified technician with outstanding physical stamina and dexterity.
06/2019- 08/2022, General Maintenance Worker, Belview Residences, Lansing, Michigan
- Handled all maintenance duties and requests for a 20-acre building complex, including heating and ventilation systems
- Successfully conducted a weekly routine inspection of the premises and 50+ heavy-duty equipment
- Ensured that the complex was clean 90% of the time by regularly dusting and mopping surfaces
- Ensured that safety items such as fire alarms were functional, significantly improving accident response and management
- Increased productivity and efficiency by 30% through different computerized maintenance management systems such as Oracle and SAP
- Led the 5-member maintenance team to perform regular maintenance tasks, including bulb replacement and HVAC systems maintenance
- Participated in 50+ projects, including renovations and systems maintenance
- Prepared weekly and monthly maintenance reports being submitted to the apartment complex’s management and the relevant authorities
- Inspected potential hazards and led the 5-member maintenance team to respond to them with utmost diligence
- Conducted and completed 70+ hazard assessments with 97% accuracy in collaboration with the maintenance team
- Ensured maximum safety and comfort for 400+ residents by regularly cleaning and repairing equipment
- Mentored and supervised five junior maintenance workers, ensuring that the apartment complex had efficient and highly functional systems
05/2016- 05/ 2019, Facility Maintenance Worker, Avenue Industries, Flint, Michigan
- Increased maintenance efficiency by 30% through a computerized maintenance management program to coordinate workers’ schedules
- Participated in the hiring of 10 contractors for complex technical repairs
- Ensured that all paperwork and reports for assigned equipment were complete and ready for submission within 36 hours
- Ensured that all the facility’s maintenance needs were solved within three business days
- Increased productivity by 20% by performing preventive maintenance on different equipment
- Supervised 30+ outsourced maintenance projects, reporting 0 incidents
- Organized and participated in inspections, repairs and adjustments with a 90% satisfaction rate
- Awarded the best maintenance staff award in 2018
04/2011- 11/ 2015, Junior Facility Maintenance Worker, Dolby Companies Limited, Ann Arbor, Michigan
- Participated in property improvement projects for a 300-unit apartment complex
- Identified and implemented a new computerized maintenance management system for successful coordination of maintenance worker schedules, achieving an efficiency improvement of 46%
- Regularly monitored equipment status and performed repairs as needed, decreasing injuries and equipment-associated accident reports by 67%
- Promoted to a senior facility maintenance worker after 16 months for excellent performance in maintenance projects
- Conducted routine preventative maintenance for HVAC and electronic systems in collaboration with the 5-member maintenance team
- 08/2008- 11/2010, Bachelor of Science in HVAC Commercial Technology, Macomb Community College, Warren, Michigan
- 05/2005- 07/2007, High School Diploma, Muskegon Senior High School, Muskegon, Michigan
- General maintenance and repair
- General equipment maintenance
- Inventory management
- Electrical installation and wiring
- Emotional intelligence
- Verbal and written communication
- Active listening
- Stress management
- Ability to thrive in team settings
- Time management
05/2013, OSHA Safety Certification
Maintenance Worker Resume Frequently Asked Questions (FAQs)
1. Which Certifications Should I Include in My Maintenance Worker Resume?
Getting the proper certifications as a maintenance worker is an excellent way to show that you are a master of your craft. Given the technical aspects of this job, here are some worth pursuing:
- OSHA Safety Certificate– This is one of the most common certifications for professionals in the construction field. It covers health issues in work environments, federal register interpretation and implementation of safety and health procedures by employers. This 40- hour program offered by select technical community colleges does not have to be renewed.
- EPA Amusement Operators Safety Certification (EPA)- This Events Planners Association certification covers best risk management practices to avoid industrial accidents. It applies to general, parks and custodial maintenance workers.
- Air Conditioning and Heat Pump Professional Certification– This certification proves an extensive understanding of refrigerant-based mechanical systems and their interconnection with the more extensive building system. It is offered by the Building Performance Institute and must be renewed every three years.
- Certified Maintenance Manager– This is the proper certification if you consider getting into maintenance management. It recognizes that a professional has practical skills, sound judgement and the right human resources and facilities management experience. It can be obtained from the American Hotel and Lodging Educational Institute and must be renewed every five years.
2. Which Technical Skills Should I Include in My Resume?
Performing maintenance work is physically engaging and thus requires lots of technical skills. These normally come in handy in task execution, making them mandatory. Here are a few to include in your resume: excellent general maintenance skills, excellent facilitation skills, ability to operate hand tools, in-depth understanding of OSHA guidelines, ability to operate and maintain mechanical equipment, excellent follow-up skills, equipment assembly, and reassembly skills, excellent planning skills, inventory management skills, scheduling skills, reporting skills, supervisory skills, excellent cleaning skills, sanitization skills, and record-keeping skills.
You can include advanced skills such as plumbing, roofing, welding, masonry, painting, finishing, electrical, flooring and heating, ventilation, and air conditioning. However, only mention the aforementioned skills if you genuinely possess them. Dedicate your time to acquiring as many technical skills as possible to appeal to hiring managers.
3. Should I Include Certain Keywords on My Resume?
Yes. Always strive to capture as many job-specific terminologies as possible to appeal to Applicant Tracking Systems of organizations and the broader hiring department. These terms should be evenly spread in your skill and experience section to prevent keyword stuffing and make your resume more appealing.
Here are some: general maintenance, maintenance, and repair, preventive maintenance, plumbing, construction, heavy equipment, equipment maintenance, building maintenance, forklift operation, welding, customer service, professional maintenance, teamwork, inventory management, painting, carpentry, landscaping, HVAC, electrical systems, equipment servicing, cleaning, potential hazards, inspection, safety systems, OSHA, buffing, reporting, general upkeep, broken assets, etc.
Remember, these keywords can also be specific tools used in your daily duties. All in all, make sure that your choice of words or terminologies informs the interviewer that you can handle whatever is thrown your way.
4. How Should I Add Skills to My Maintenance Worker Resume?
Knowing which skills to include in your resume is not enough. Learn how to add them to the perfect resume. First, review the job posting carefully to identify the technical skills your potential employer wants in a maintenance worker and include them in your resume. Common ones include preventive maintenance, building maintenance, and maintenance and repair. Also include industry-specific skills such as heavy equipment operation as long as they are relevant.
Skills must also be added to your work experience section to inform the hiring manager that you possess extensive practical experience. Lastly, show real operational experience, which recruiters want to see in their workers before giving them a chance. Convince the interviewer that you can apply all the relevant skills to improve the organization’s operations and processes, and you will be good to go.
5. How Can I Excel in My Maintenance Worker Career?
There are three main things a maintenance worker should do to stay competitive in this field. First, it is imperative that you specialize in a given field. You can choose landscaping, tiling, flooring, general construction, and maintenance, or even production line equipment maintenance. Once you have chosen a path, work hard and improve.
The second thing is to become an expert, which is made possible by gaining experience. Also, take some time to network with other industry professionals. Lastly, get the right certifications to validate your skills and competence.