Learning and Development Manager Resume Examples [2 Samples & Writing Guide]

For optimal performance and productivity, employers must ensure that their employees develop professionally. The learning and development manager helps employees advance their knowledge and skills by leading all training and professional development activities. They are part of the human resource department, which is generally charged with employee management.

We will cover the roles and responsibilities of learning and development managers and the different academic, skills, and experience requirements if you are interested in such a role. We have also dedicated a part of our article to learning and development manager resume examples to give you an overview of how you should draft your resume when applying for a job. Let’s get started!

Learning and Development Manager Job Description

A learning and development manager works in the human resource department, where they oversee employees’ professional development. These professionals help workers unlock their full potential by making the most out of their talents, which can only be done by identifying the training and development needs within the organization.

Success in this role requires excellent verbal and written communication skills, passion for helping others, experience designing courses and managing budgets, and familiarity with electronic learning practices and platforms. A learning and development manager must also build and maintain excellent professional relationships with employees and suppliers.

Learning and Development Manager Roles and Responsibilities

  • Overseeing the training and professional development of company employees in liaison with the training manager
  • Helping employees unlock their full potential through talent development
  • Attending seminars and participating in workshops to keep updated with training developments and techniques
  • Researching new and existing ways of growing and retaining talent
  • Researching, developing, and reviewing detailed employee training plans
  • Participating in the hiring, training, and orientation of learning and development specialists, e.g., trainers
  • Designing and implementing learning programs and strategies
  • Taking time to evaluate both employee and organizational development needs
  • Participating in team member development in liaison with team managers through initiatives such as career pathing
  • Implementing different learning methods across the company to meet training and employee development needs, e.g., online training, mentorship programs, job-shadowing, and professional coaching
  • Participating in the development and tracking of budgets
  • Negotiating learning and development-related contracts for the benefit of the organization
  • Designing and teaching online courses, conferences, workshops, and training sessions
  • Liaising with other departments, e.g., the IT department, for the successful creation and execution of e-learning
  • Monitoring and reviewing trainees’ progress and making necessary adjustments
  • Liaising with trainers and line managers to solve training-related problems
  • Crafting effective induction programs for successful employee orientation and onboarding
  • Researching and implementing different learning techniques

Learning and Development Manager Required Knowledge and Skills

  • Familiarity and in-depth understanding of electronic learning practices and platforms
  • Excellent verbal and written communication skills
  • Ability to build rapport with employees, managers, and suppliers
  • Excellent negotiation skills
  • Sharp business acumen
  • Extensive knowledge of learning and professional development methodologies
  • Microsoft Office Programs applications and Learning Management Systems proficiency
  • Excellent presentation skills
  • Ability to work in team settings
  • Knowledge of different multi-media training methods and platforms
  • Ability to identify the training and development needs within the organization
  • Excellent organizational skills
  • Ability to identify and evaluate new and existing training options
  • Active listening skills
  • Excellent instructional skills
  • High levels of adaptability
  • Knowledge of the organization’s employees’ procedures and human resources
  • Excellent collaboration skills
  • Reading and communication fluency

Learning and Development Manager Education and Experience

  • Proven experience in project management
  • Experience using presentation software
  • Proven experience as a learning and development manager, training manager, or on a similar role
  • Experience working or liaising with the Human Resource department
  • Bachelor of Science or Arts in Business, Psychology, or a relevant field
  • Experience designing and implementing development programs for organizations’ employees
  • Appropriate credentials and certifications, e.g., SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), and Certified Professional in Learning and Performance (CPLP) certifications
  • Experience with budget preparation and management

Learning and Development Manager Salary

Learning and development managers are paid quite well, given their role in the human resource departments of organizations. Glassdoor estimates that the average L & D manager enjoys around $80,000 and $23,000 in base and additional payments, bringing their total pay to roughly $103,000. Senior development managers earn much more, with most of them making $150,000+ annually.

Learning and Development Manager CV Example 1

Benson Charles

Physical address: 3205 Tahoma Street Columbia City, Oregon, 94065

Email address: charlesbenson50@gmail.com

Phone number: (520) 789- 90453

Personal Profile

Certified human resource professional with three years of experience identifying employee training needs and implementing development programs and 6+ years in general and training-specific HR coordination. Experienced problem-solver ready to collaborate with other managers for staff development and skill enhancement. Avid team worker familiar with e-learning platforms and practices needed for successful employee training

Work Experience

05/2019- 08/2022, Learning & Development Manager, Valentine Group of Companies, Portland, Oregon

  • Facilitated monthly training sessions focused on communication, leadership, and deadline-management skills for improved employee performance
  • Managed a $500,000 annual learning and development budget and documented expenditures
  • Built and maintained excellent relationships with seven vendors for successful training sessions and initiatives
  • Negotiated new contracts with specific suppliers, saving the company $30,000+ annually in training-related purchases
  • Designed and implemented a detailed training curriculum for learning and skill development purposes
  • Developed and implemented a thorough onboarding program responsible for the successful orientation of 200+ employees
  • Successfully managed a team of 25 learning & development specialists and analysts, motivating them to be at their best
  • Ensured that 100+ employees consistently applied the established learning and development principles
  • Led quarterly leadership and management training seminars and webinars of supervisory staff
  • Created and implemented individualized staff development programs, meeting the unique needs of personnel
  • Mentored 10+ learning and development specialists on processes, procedures, and best practices

02/2016- 04/2019, HR Coordinator, Roadside Companies, Salem, Oregon

  • Offered administrative support to 2 senior executives, i.e., Human Resource Director and Director of Operations
  • Successfully coordinated 10+ employee functions, e.g., training sessions, picnics, and open enrollment
  • Regularly updated Human Resource policies for increased performance and employee productivity
  • Acted as a liaison between insurance providers and 250+ employees
  • Maintained 100% accurate and updated digital and hard copies of employee records
  • Scheduled at least 5 HR functions weekly in collaboration with the 25-member HR team
  • Ensured that company policies and procedures were 100% compliant with local, state, industry, and federal regulations
  • Attended 6+ annual conferences and seminars to stay updated with HR trends and best practices and for professional development purposes
  • Coordinated 5+ monthly training sessions and workshops with the help of the learning and development manager
  • Managed the payroll system of 250+ employees, ensuring timely payment
  • Coordinated the implementation and update of all company procedures and policies
  • Ensured that all employee concerns were addressed within 24 hours

0/2013- 11/2015, Learning and Development Specialist, Krishna Group of Companies, San Diego, CA

  • Assessed the training needs of 100+ employees through focus groups, surveys, and interviews
  • Developed and delivered training programs through monthly workshops and one-on-one coaching
  • Organized surveys and interviews to evaluate the effectiveness of training programs, identifying areas in need of improvement
  • Networked with 50+ industry professionals to stay updated with learning and development needs and best practices
  • Mentored six junior training and development specialists on company procedures, processes, and overall best practices
  • Attended 5+ conferences and seminars annually to stay updated with new training methods and techniques
  • Participated in the successful management of a $200,000 annual learning and development budget by tracking and documenting expenditures

Education

  • 05/2016- 08/2018, Masters of Science in Human Resource Management, Portland State University, Portland, Oregon
  • 03/2008- 08/2012, Bachelor of Science in Business Administration- Human Resource Management, Columbia Southern University
  • 05/2005- 06/2007, High School Diploma, Columbia City Senior School

Skills

  • Languages
  • English
  • French
  • Indonesian

Technical Skills

  • Training delivery
  • Instructional design
  • Change management
  • Curriculum development
  • Adult learning principles
  • Performance consulting
  • Project Management
  • Budgeting
  • Vendor management
  • Organizational development

Soft Skills

  • Verbal and written communication
  • Organization
  • Problem-solving
  • Flexibility
  • Leadership
  • Creativity
  • Critical thinking
  • Time management
  • Decision-making
  • Interpersonal
  • Persuasion
  • Active listening
  • Teamwork
  • Adaptability
  • Interpersonal

Certifications

  • 07/2018, Master Project Manager, American Academy of Project Management
  • 05/2016, Certified Professional- Human Resource (IPMA-CP), International Public Management Association- HR

Learning and Development Manager CV Examples 2

Philly Shukri

Physical address: 300 W Chestnut Street Union, Oregon (OR), 96806

Email address: shukriphily67@gmail.com

Phone number: (560) 780-9086

Personal Profile

Certified HR professional with excellent management and personnel development skills, ready to identify organizational training needs and work on appropriate staff development programs in the company of engagement. Excellent communicator with 10+ years of experience in human resource departments and agencies. Avid team worker with outstanding problem-solving skills willing to contribute towards improved employee productivity and performance.

Work Experience

05/2019- 08/2022, Learning and Development Manager, Bridgeview Technologies, San Diego, CA

  • Participated in change management initiatives by training employees on new processes and company policies
  • Facilitated a monthly training initiative of 50 employees per session, both in-person and over the web
  • Liaised with the 30-member HR department to write, publish and implement new company policies and procedures
  • Created and led employee performance-based evaluations to identify areas in need of attention
  • Developed and delivered a new culture training initiative for 250+ employees, successfully integrating the company’s missions and visions
  • Spearheaded a recognition program for teams and employees whose improvements positively reflected on company missions
  • Created a detailed development program for recently promoted managers to support a smooth transition and improve performance
  • Planned and implemented monthly team-building events to improve employee collaboration and cohesiveness
  • Worked closely with five senior-level executives to meet individual and team development needs
  • Contributed to a 30% increase in sales by facilitating training initiatives for sales and marketing employees on quality customer service provision

03/2016- 04/2019, Learning and Development Advisor, Lakeview Complex, Tampa, Florida

  • Liaised with the learning and development manager to develop and implement a new learning management system
  • Reduced learning and development queries by 30% by creating and maintaining shared resources accessible to every employee
  • Designed, maintained, and monitored the learning and development events calendar
  • Offered logistical support in 10+ internal and external learning events
  • Held regular discussions with 15+ internal experts and external training providers towards the successful development of learning programs
  • Named the best HR employee in 2018

03/2013- 02/2016, HR Analyst, Quest International Companies, Miami, Florida

  • Regularly collected and entered data on 5 HR aspects, i.e., employment records, payroll outputs, exit interviews, employee surveys, and management surveys
  • Designed and implemented five new tools to reduce job evaluation processes
  • Worked closely with the disciplinary committee to successfully investigate and punish 30+ claims of inappropriate behavior and harassment
  • Supported five managers and supervisors with employee coaching, termination, and counseling
  • Conducted quarterly HR needs analysis and presented findings to the management

Education

  • 03/2016- 05/2018, Masters in Business Administration, Harvard School of Business, Boston, Massachusetts
  • 03/2008- 10/2012, Bachelor of Arts in Business Administration- Human Resource Management, Florida International University, Miami, Florida
  • 03/2005- 06/2007, Union College Preparatory School, Union, Oregon

Skills

  • Languages
  • Malay
  • English
  • French

Hard Skills

  • Project management
  • Budgeting
  • Vendor management
  • Organizational development
  • raining delivery
  • Instructional design
  • Change management
  • Curriculum development
  • Adult learning principles

Soft Skills

  • Verbal and written communication
  • High levels of flexibility
  • Adaptability
  • Leadership
  • Problem-solving
  • Interpersonal
  • Active listening
  • Organization
  • Time management
  • Creativity
  • Ability to thrive under pressure
  • Ability to work well in team settings
  • Critical thinking
  • Collaboration
  • Persuasion

Certifications

  • 05/2017, Senior Professional in Human Resources (SPHR), Human Resource Certification Institute
  • 06/2015, Certified Professional Human Resource (IPMA-CP), International Public Management Association

Learning and Development Manager Resume Frequently Asked Questions FAQs

1. Which Technical Skills Should I Include in My Resume?

Thriving in a learning and development manager role requires specific job-specific skills, which should be included in your resume’s profile, work experience, and skill sections. If you cannot decide on the right ones, review the job posting to have a clue. Here are some of the common technical skills in learning and development managers’ resumes: the ability to deliver training programs (training delivery skills), excellent change management skills, ability to create and manage budgets, instructional design skills, adult learning principles, excellent curriculum development skills, project management, and business development.

Also include management development, vendor management, performance consultation, organizational development, Information Technology skills, data analysis, strategic thinking, learning impact evaluation, integrated talent management, performance improvement, coaching, learning technologies, and data-driven decision-making.

2. Which Certifications Should I Include in My Job Resume?

Some of the learning and development manager certifications worth considering include:

  • Certified Professional in Training Management (CPTM)– This certification covers the skills required for a training/ learning manager. It further aligns learning and development plans to those of the organization. The key learning areas include training manager responsibilities, best practices, tools and methods, and tools and models required for intelligent training decision-making.
  • ATD Certified Professional in Learning and Performance- This Association of Talent Development’s certification covers ten main areas, i.e., knowledge management, performance improvement, change management, training delivery, instructional design, learning programs management, learning impact evaluation, coaching, integrated talent management, and learning technologies
  • Senior Professional in Human Resources (SPHR)- This certification covers aspects of learning and development, such as the development and evaluation of employee retention strategies and practices, business needs analysis aimed at succession planning and the development of training strategies. However, you’ll need at least seven years of experience in a professional-level Human Resource position.

Additional Certifications include Senior Certified Professional (SHRM- SCP) and Project Management Professional (PMP).

3. Which Keywords Should I Include in My Resume?

Review the job listing to identify the skills, terms, knowledge, and tools the hiring manager needs. Some of the common keywords for this position are leadership development, instructional design, training & development, talent management, organizational development, facilitation, e-learning, training delivery, facilitation, learning systems management, change management, employee engagement, and employee training.

Additional keywords include coaching, performance management, staff development, blended learning, teaching, curriculum development, instruction, onboarding management, analysis, mentoring, team building, learning strategies, vendor management, innovation, project management, virtualization, consulting experience, adult learning, and employee engagement. Remember to spread these keywords evenly in your resume to avoid keyword stuffing.

4. How Can I Become a Learning and Development Manager?

The first step to becoming a learning and development manager is to get a suitable academic qualification, which can be anything from a Bachelor of Arts or Science in Human Resources degree to a Bachelor of Arts in Education or Business Administration. Afterward, focus on building your skills by applying for job-related positions. Some must-have skills for learning and development managers include presentation, proficiency in different training platforms and techniques, written and verbal communication, and research skills.

Another good way of acquiring the aforementioned skills is volunteering for leadership and development projects at your workplace. Also, consider getting a Master’s degree in human resource management, organizational development, training, and business administration. Licenses and certifications such as Senior Certified Professional (SHRM-SCP) will also come in handy. Once you have the right experience and qualifications, network with the relevant professionals and apply for an open leadership and development manager position.

5. Which Soft Skills Should I Include in My Learning and Development Manager Resume?

Soft Skills consist of character traits and interpersonal skills needed for job execution. They also dictate an employee’s relations with fellow employees and customers. For a rich learning and development resume, please include the following: verbal and written communication, ability to collaborate with other employees, teamwork, ability to think critically, collaboration, emotional intelligence, openness to feedback, adaptability, active listening, and facilitation. You can also show your application of these skills in your work experience section, often written in ‘achievement’ form.