A company or organization is as good as its staff, which calls for the services of an HR manager. The HR manager manages the staffing process, which covers recruitment, interviewing, hiring, and onboarding processes. They head the HR department, solving any issues or conflicts as first as possible. This may be a lucrative job if you have extensive HR experience.
Today’s article will look at one of the most important documents when applying for an HR management position- the resume. It is through the resume that the hiring manager or department will know about your work experience, skills, education, and competencies to determine if you qualify for an interview. A well-written one increases your chances of making it to the interview shortlist.
Walk with us as we dissect this role step by step. We have also included two resume examples to act as guidelines.
The human resource manager coordinates all administrative activities relating to the organization’s staff. These professionals also manage the organization’s hiring process, from recruitment and interview to hire. They also improve employee engagement, advance the company’s brand, bridge a connection between executives and employees, and design strategic talent resources plans.
Owing to their roles, they closely work with business executives, human resource department staff, recruitment agencies, and other departmental managers. It is also worth noting that they need extensive skills and higher experience levels to succeed in this job.
Human Resource Manager Roles and Responsibilities
- Building a skilled and competent employee base by consistently participating in the recruitment of qualified staff
- Ensuring that the onboarding process for new employees is as smooth as possible
- Resolving staff and departmental conflicts by offering positive and professional mediation services
- Training, coaching, and counseling both new and regular staff for improved performance
- Maintaining all Human Resource systems and processes
- Updating job descriptions and ensuring that they comply with both local, state, and federal laws
- Conducting extensive market research and pay surveys before creating a compensation strategy for all organization’s employees
- Regularly conducting performance and salary reviews
- Offering support and guidance to all Human Resource staff
- Ensuring employee retention by designing and implementing retention strategies
- Leading investigations on employee issues and conflicts and finding lasting solutions
- Ensuring the consistent application of all HR policies
- Ensuring that all strategic Human Resources goals are aligned with business initiatives in liaison with the management
- Regularly updating and maintaining employee directory and organization charts
- Ensuring that the organization’s HR department complies with all applicable state, local, and federal legislations
- Offering guidance and feedback to team members through performance management tools
- Helping employees understand their job responsibilities through well-designed performance management programs and training materials
- Managing the organization’s staffing process, which covers recruitment, interview, onboarding, and hiring
Human Resource Manager Required Knowledge and Skills
- In-depth knowledge of several human resource strategies and practices
- Excellent verbal and written communication skills
- Proficiency in the Microsoft Office Suite l, particularly Word, PowerPoint, and Excel applications
- Ability to apply HR strategies and practices in compliance with employment regulation
- In-depth knowledge of HR systems and policies
- Ethical mindset
- Excellent organizational skills
- Knowledge of Human Resource databases and systems
- Extensive knowledge of labor laws
- Excellent negotiation skills
- Outstanding presentation skills
- Excellent leadership skills
- Ability to create and manage interpersonal relationships at all company levels
- Excellent conflict resolution skills
- Outstanding problem-solving skills
- Ability to uphold workplace privacy
- In-depth knowledge of relevant safety and health laws and regulations
Human Resource Manager Experience and Education
- Bachelor’s degree in labor relations, human resources, organizational development, business, or any relevant area
- Relevant work experience as an HR coordinator, manager, or in a relevant position
- Extensive experience with human resource information systems (HRIM), e.g., Cloud HR, Zoho People, Workday, etc.
- Experience analyzing data for strategic employment planning
- Experience with Human Resources metrics
- Experience in training, educating, and coaching staff
- Experience in managing and resolving conflicts
- Experience in conducting workplace investigations and disciplinary processes
Human Resource Manager Salary
As of August 2022, Glassdoor reports that Human Resources managers make roughly $88,000 yearly- base pay of close to $70,000 and additional payments amounting to $18,000 or thereabout. More experience HR Managers make $97,000+ yearly while senior HR Managers earn $114,000+ yearly.
Human Resource Manager CV Example 1
Physical address: 465 E Middlefield Rd, Mountain View, California (CA) 98685
Email address: email@example.com
Phone number: (890) 675-7809
Human resource professional with 7+ years of experience in HR support, coordination and management. A staffing expert with extensive knowledge of human resource practices and strategies, ready to positively impact organizations’ human resource departments. A self-motivated HR practitioner with a 98% success rate in employee retention and HR coordination.
06/2019- 08/2022, Human Resources Manager, Ashco General Motors, San Diego, CA
- Addressed employee issues, demands and grievances for better employee relations, increasing their satisfaction by 20-percent
- Managed the recruitment and selection process for 100+ employees
- Enhanced employee performance and satisfaction by working with team members on one-on-one basis and in small groups
- Worked closely with the Human Resources Coordinator to organize 1000+ hours of training for new and existing company employees
- Led the talent acquisition and recruitment team to acquire 40+ full-time qualified employees for the company
- Conducted onboarding for 100+ employees, ensuring that they had a smooth transition to the organization
- Administered benefit and compensation plans for 100+ employees
- Nurtured a positive working environment through increased involvement in employee welfare, increasing overall employee productivity by 20%
- Ensured high performance among employees through the effective oversight and management of a performance appraisal system
- Extensively analyzed HR metrics to provide decision support to the five business executives
- Ensured 100% legal compliance with state and federal HR laws and practices
- Mentored five junior HR staff members, increasing their performance by 28% in the first quarter
- Awarded the best manager of the year in 2021 for ensuring a 99% employee retention rate
04/2016- 05/2019, Human Resources Coordinator, Belfast Industries, Austin, TX
- Accurately maintained both digital and hard copies of 50+ employees’ records
- Scheduled interviews for prospects across 27 roles
- Worked closely with the human resources manager for the successful onboarding of 50+ new employees
- Conducted 100% of pre-employment assessments for potential hires
- Attended 6+ seminars and conferences annually to stay updated on the latest HR trends and best practices
- Offered assistance to payroll staff and 15+ ad-hoc projects
- Prepared and submitted two monthly reports on general Human Resources activities and processes
- Coordinated 50+ training sessions and seminars for new and existing employees
- Contributed to the recruitment process of 50+ new employees by identifying prospects, conducting reference checks, and handing out insurance contracts
- Handled an average of 60 monthly internal and external HR-related requests and inquiries
- Organized comprehensive compensation packages for new hires
02/2013- 02/2016, Recruiter, Johnson’s and Family Inc, Lowell, MA
- Developed job descriptions and specifications for 50+ roles
- Worked closely with 5+ team managers and offered them recruitment reports on request
- Attended 5+ annual recruitment seminars and workshops to learn new recruitment strategies and best practices and enforce them within the organization
- Oversaw communication and hiring for 45 roles in my time as the recruiter
- Created comprehensive packages for prospective hires after gathering accurate feedback from interviewers after final interviews
- Assessed the knowledge, skills, and experience of 100+ prospective hires in 50+ open positions
- Used databases, social media, and online employment forums to attract prospects, leading to 10 full-time employees
- Mentored ten junior recruiters on recruitment best practices and policies, furthering their knowledge and competence
- 04/2014- 08/2016, Masters in Business Administration, Rose School of Business, Michigan
- 02/2008- 12/2012, Bachelor of Science in Human Resource Management, Harvard School of Business, Cambridge
- 02/2005- 04/2007, High School Diploma, Deerfield Senior School, Minneapolis, Minnesota
- Talent management
- Deadline tracking
- Corporate law mastery
- Talent recruitment
- Verbal and written communication
- Active listening
- Conflict resolution
- Time management
- Decision making
08/18, Certificate in Human Resource Management, York University
Human Resource Manager CV Example 2
Physical address: 350 Suttle Cir, Sacramento, California (CA), 96785
Email address: firstname.lastname@example.org
Phone number: (265) 675-4365
Human Resource Manager with 10+ years of experience in general Human Resource work and three years of experience in human resource management. A diligent and motivated team worker with in-depth knowledge of human resource databases and systems. Committed HR practitioner ready to coach, train and motivate staff.
07/2019- 08/2022, Human Resource Manager, Brighton Companies Inc, Worcester, MA
- Designed and implemented a new human resource onboarding program for the successful onboarding of 45 new hires
- Initiated three programs for employee motivation, i.e., customer service awards, monthly incentives and weekly team bonding exercises, improving productivity by 30%
- Conducted 50+ orientations for new hires and 20 exit interviews
- Developed an internship program, attracting 10 HR interns annually
- Successfully managed an annual HR budget of $300,000 and ensured that all expenditures were well and accurately accounted for.
- Helped top management to conduct end-year employee performance management processes such as personnel action reviews and performance improvements, targeting 70+ employees
- Conducted workplace investigations and legal consultations in partnership with the company’s Human Resources Director
- Identified training needs and performance issues for 70+ employees using tools such as 360 Feedback
- Led successful contract negotiations with staffing agencies, saving the company 40% of its annual temporary staffing costs
- Reviewed vacant positions and reallocated staff duties in collaboration with ten departmental managers
- Regularly offered coaching services to company managers in supervisory skills hence improving general performance and communication within the company
- Improved the organization’s quality of service and efficiency through regular counseling of employees
05/2016- 04/2019, Recruiter, Benard’s Inc, Oakland, CA
- Reduced the time spent on hiring new employees by 30% through identification of gaps in the interview funnel and recommendation of possible solutions
- Gathered job requirements and created job descriptions on internal sites and online job application forums such as Glassdoor, increasing the number of full-time hires by 30%
- Identified future hiring needs for the company by working closely with the HR department and reviewing employee performance
- Intensified the use of social media to attract new candidates, leading to the hiring of 6 competent full-time employees
- Accurately prepared and filed paperwork for 20+ new hires
- Offered recruitment reports to 10+ team managers for team-building purposes
01/2013- 04/2016, Human Resources Assistant, Brave Group of Companies, San Diego, CA
- Maintained the calendars of the 15-member Human Resources team
- Actively participated in the recruitment process of 30 new hires by identifying prospects and conducting exhaustive reference checks
- Processed payroll by the 29th day of every month and resolved payroll errors
- Trained five junior HR assistants on company policies and best practices
- Prepared and submitted monthly reports to top management on general HR activities
- 04/14- 06/16, Masters of Science in Human Resource Management, Indiana Wesleyan University, Indiana
- 02/2008- 09/2012, Bachelor of Science in Human Resource Management, Tepper School of Business, Pittsburgh, Pennsylvania
- 02/2005- 12/2007, High School Diploma, Southside Academy, San Diego, California
- Deadline tracking
- Talent recruitment
- Talent management
- Proficiency in HR software and programs
- Emotional intelligence
- Stress management
- Conflict management
- Decision thinking
- Active listening
05/2016, SHRM-CP Certification
Human Resource Managers Resume Frequently Asked Questions (FAQs)
1. Which Keywords Should I Include in My Resume
As an HR specialist or representative, you definitely understand the importance of using the right keywords in job applications. Please do not make the mistake that 80% of job applicants do: not use the right keywords in their job applications. Here are a few words to help you optimize your resume to applicant tracking systems searches: employee relations, employee engagement, human resources, HR policies, recruiting, talent management, organizational development, change management, HR consulting, Human Resources Information Systems (HRIS), HR consulting, succession planning, workforce planning, personnel management, performance management, collaboration, coaching, employee screening, teams, training, sourcing, talent acquisition, onboarding, training and development, talent development, staffing, recruitment, leadership development, job analysis, leadership and union negotiation, diversity, etc.
2 . How Can I Become a Human Resource Manager?
The human resource manager heads the HR department, one of the organization’s busiest departments. The first basic requirement is a Bachelor’s degree in Human Resources or related fields such as information technology, business management or education. You should then consider an internship after your degree to gain more experience in human resource activities and qualify for voluntary certifications such as the Human Resource Management Certification exam.
Afterward, shift your focus to obtaining appropriate work experience through positions such as HR specialist, where you will participate in the recruitment, screening, interviewing, and placement of workers. You can also choose to become a benefit, compensation or job analysis specialist- a position closely tied to HR management.
Once you have all the necessary experience, it’s time to apply for an HR manager position when an opening comes up. Also, consider getting certifications such as SHRM-Certified Professional. You can also check with the International Foundation of Employee Benefits Plans and HR Certification Institute for more certifications.
3. Which Technical Skills Should I Include in My Resume?
Heading an entire department requires lots of technical skills. This job-specific knowledge and expertise will help you succeed in specific tasks, making them mandatory for professionals. Here are the technical skills that HR Managers need: proficiency in HR software and programs, in-depth understanding of talent management systems, excellent recruitment skills to show expertise in workplace recruitment, outstanding onboarding skills needed to help new employees establish themselves in the organization, and excellent interviewing skills which are accompanied by other skills such as evaluation, verbal communication, and active listening.
Additional technical skills include scheduling skills to show that you are organized and able to keep track of deadlines and events; excellent budgeting skills for managing departmental budgets, ability to manage employee compensation and benefits, and lastly, an in-depth understanding and mastery of corporate law, best achieved by understanding all the state and federal legislation touching on employment. Note that these skills can be measured and tracked, so sharpen them as much as possible to succeed in your role.
4. Which Certifications Should I Include in My Resume?
Always strive to be outstanding right from your job application to make a lasting impact in the organization. One of the easiest ways to have an advantage over other job applicants is by obtaining certifications that prove your competence and knowledgeability in given roles. Your certifications for an HR management position should be concerned with people management.
Some of the most common are: HRCI certification, which is a beginner course that anyone in HR can pursue, SHRM-SCP, which requires 4-5 years of experience in HR, and SHRM-CP, which requires at least one year of experience in an HR role, Certificate in Human Resource Management offered by top universities such as York, Human Resource Management course from the Golden State University and certifications from the International for Human Resources Information Management, which was established in 1980.
Note that different universities, such as Cornel, also offer human resource management certifications that will come in handy in your career.
5. Which Soft Skills Should I Include in My Resume
Success in any field requires both soft and technical skills. Soft skills are often used to tell if you are a good employee as they are needed for better employee relations and work coordination. Some soft skills required here are leadership, verbal and written communication, organizational skills, emotional intelligence, adaptability, active listening, time management, conflict management, persuasion, resourcefulness, stress management, decision-making skills, etc.